Lessons from the Southwest Airlines/Kevin Smith “Too Fat to Fly” Debacle

I originally wrote this blog post for my company, ReputationDefender.

By now, the odds are good that you’ve heard about film director Kevin Smith’s recent clash with Southwest Airlines. If you haven’t yet heard the story, or you’re a bit fuzzy on the details, here are the essential details.
Kevin Smith, who is famous for directing Clerks, [...]